Chimney services calls we buy
Chimney callers may be arranging a routine sweep, responding to a problem or preparing a property for sale. Ask what the chimney serves and whether the caller wants cleaning, inspection or repair. An existing inspection report should be disclosed.
The receiving provider needs to decide what work is suitable. Publishers should not certify that a fireplace is safe to use, diagnose a blockage or promise that a cleaning will fix every smoke or draft concern.
Caps, liners, flashing and masonry may involve different repair work. Identify the requested component when known and pass uncertain descriptions along honestly. Stove installation and gas-appliance repairs should not enter a chimney-sweeping offer unless they are explicitly accepted.
Accepted call types
Call types must match the offer approved for your account. Confirm the service, location and caller intent before routing.
Chimney services services and sub-services
Chimney and flue service inquiries, with fireplace and masonry work accepted according to the offer.
- Chimney sweeping
- Chimney inspections
- Flue cleaning
- Chimney cap work
- Chimney crown repair
- Chimney liner service
- Chimney masonry repair
- Chimney flashing concerns
- Fireplace-related chimney assessment
What makes a suitable call?
- Identify the chimney use and requested service.
- Disclose known damage or an existing inspection report.
- Separate sweeping from masonry or appliance work.
- Traffic sources and call formats must be approved before launch. Calls must meet the agreed location, timing and duplicate rules.
Calls we do not accept
- Fireplace safety certification by the publisher
- Unapproved gas-appliance or stove installation work
- Firewood or chimney product sales without service
- Spam, fabricated or incentivized calls; job applications; and traffic outside approved services or locations.
Before you send traffic
Rates, billable-call requirements, caps and payment schedules are agreed for your offer before launch. A call is not payable simply because it connects.
Review our publisher standards and tell us how you generate calls. Approval, tracking and buying criteria must be confirmed before launch.