Appliance repair calls we buy
A useful appliance call starts with the appliance itself. Ask whether the homeowner needs help with a refrigerator, washer, dryer, dishwasher or cooking appliance. Brand, fuel type and the reported problem can also affect whether a receiving team accepts the job.
Callers should be looking for service rather than shopping for a new appliance or ordering a spare part. If the appliance is under a manufacturer's warranty or a home-warranty plan, disclose that early. The offer may have different rules for those requests.
Do not quote a repair price or promise that a particular part is available. The service provider needs to assess the fault and explain its own fees. Commercial appliances and small countertop products must be approved separately.
Accepted call types
Call types must match the offer approved for your account. Confirm the service, location and caller intent before routing.
Appliance repair services and sub-services
Service requests for installed household appliances, including diagnosis and approved repair or replacement work.
- Refrigerator repair
- Freezer repair
- Washing machine repair
- Dryer repair
- Dishwasher repair
- Oven and range repair
- Cooktop repair
- Ice maker service
- Built-in microwave repair where approved
- Appliance diagnosis
What makes a suitable call?
- Identify appliance type, brand when known and reported fault.
- Disclose manufacturer-warranty or home-warranty involvement.
- Confirm the caller wants an on-site service conversation.
- Traffic sources and call formats must be approved before launch. Calls must meet the agreed location, timing and duplicate rules.
Calls we do not accept
- Appliance shopping, resale and scrap collection
- Parts-only orders
- Small countertop or commercial appliances unless approved
- Spam, fabricated or incentivized calls; job applications; and traffic outside approved services or locations.
Before you send traffic
Rates, billable-call requirements, caps and payment schedules are agreed for your offer before launch. A call is not payable simply because it connects.
Review our publisher standards and tell us how you generate calls. Approval, tracking and buying criteria must be confirmed before launch.