Sump pump service calls we buy
Sump pump callers may report a pump that is not running, a system that runs continuously or a basement that still takes on water. Record the symptom and whether there is standing water, without trying to diagnose the equipment remotely.
Existing pump repairs differ from installing a new sump system. Ask whether a pit and discharge line are already present and whether the homeowner wants a primary pump, backup protection or both. Unknown equipment details should stay unknown rather than guessed.
If the caller also needs water extraction or damaged materials restored, disclose that as a separate service need. Pump replacement does not automatically include restoration, drainage redesign or basement waterproofing. Match each part of the request to the approved offer.
Accepted call types
Call types must match the offer approved for your account. Confirm the service, location and caller intent before routing.
Sump pump service services and sub-services
Residential sump pump and backup-system service for existing installations and new projects.
- Sump pump diagnosis
- Sump pump repair
- Primary pump replacement
- New sump pump installation
- Battery backup pumps
- Float switch service
- Discharge line service
- Pump testing
- Preventive pump maintenance
What makes a suitable call?
- Describe the pump symptoms and any active water intrusion.
- Confirm whether the home already has a sump installation.
- Identify backup-system and restoration requests separately.
- Traffic sources and call formats must be approved before launch. Calls must meet the agreed location, timing and duplicate rules.
Calls we do not accept
- Pump retail sales without service
- Municipal pumping or industrial equipment
- Promises that a pump alone resolves every basement leak
- Spam, fabricated or incentivized calls; job applications; and traffic outside approved services or locations.
Before you send traffic
Rates, billable-call requirements, caps and payment schedules are agreed for your offer before launch. A call is not payable simply because it connects.
Review our publisher standards and tell us how you generate calls. Approval, tracking and buying criteria must be confirmed before launch.