HVAC calls we buy
A home with no cooling needs a different conversation from a homeowner planning to replace an aging furnace. Tell us which HVAC services your callers request, where they are located and how they reach your phone number.
We consider calls about central air conditioning, furnaces, heat pumps, ductless systems, boilers and related home comfort equipment. Your offer approval specifies which systems and job types the receiving team can accept. A sub-service listed here is a buying interest, not a promise of coverage in every location.
For repair calls, callers should be asking for help with an actual equipment problem. Installation and replacement inquiries should concern a system the caller wants installed or changed. Maintenance inquiries can include seasonal tune-ups, preventive service and inspections.
Your ads should describe your role accurately and explain what happens when someone calls. Do not promise same-day attendance, a fixed repair price or guaranteed availability unless that claim is accurate and approved. For transfers, disclose the original source and use the screening and introduction process agreed for the offer.
Accepted call types
Call types must match the offer approved for your account. Confirm the service, location and caller intent before routing.
HVAC services and sub-services
Residential heating, cooling and indoor air quality service calls. We discuss repair, new installations, equipment replacement and planned maintenance with publishers.
- Central air conditioning
- AC repair and refrigerant-related service
- New AC installation and replacement
- Furnace repair, installation and replacement
- Heat pumps and dual-fuel systems
- Ductless mini-split systems
- Boilers and hydronic heating
- Thermostat diagnosis and installation
- Air handlers and blower motors
- Ductwork repair and installation
- Seasonal HVAC tune-ups
- Preventive maintenance
- Indoor air quality systems
- Whole-home humidifiers and dehumidifiers
- HVAC inspections and system diagnosis
- Emergency heating and cooling requests
What makes a suitable call?
- The caller is requesting an HVAC service, not simply purchasing a part.
- The property is within the offer’s approved service area.
- The caller can arrange or authorize the requested work, where required by the offer.
- The traffic source and call format are disclosed and approved before launch.
- Calls meet the agreed operating hours, qualification criteria and duplicate rules.
Calls we do not accept
- Employment or contractor recruitment calls
- Equipment or spare-parts sales inquiries without a service request
- Spam, fabricated or incentivized calls
- Requests outside approved services or locations
- Transfers sent without offer approval
Before you send traffic
Payouts, payable-call requirements, caps and payment schedules are agreed before traffic is sent.
Review our publisher standards and tell us how you generate calls. Approval, tracking and buying criteria must be confirmed before launch.